Medical Receptionist
Core
First point of contact for patients, managing check-in/out, verifying insurance, and facilitating patient flow in an ophthalmology practice.
Role type
Medical Receptionist (Patient Coordinator)
Builds
Smooth patient check-in/out experience and efficient office operations
Domain
Healthcare / Ophthalmology
Required skills
Patient flow management, Insurance verification, Phone/email/in-person communication, Cash handling and daily reconciliations, Microsoft Office proficiency, Background check clearance
Preferred skills
Customer service excellence, Adaptability, Team orientation, Initiative
Technologies
Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
Greet patients and answer phones, Manage patient scheduling and flow, Verify medical and vision insurances, Collect payments and complete daily cash reconciliations, Perform general office duties and cleaning
Seniority
Entry-level, full-time employee