Assistant Office Manager
Core
Support the Office Manager in daily operations, patient experience, and team coordination for an ophthalmology/optometry practice.
Role type
Assistant Office Manager (Medical Practice)
Builds
Office operations and patient experience for eye care practices
Domain
Healthcare / Ophthalmology / Optometry
Required skills
Business acumen, team motivation, policy enforcement, inventory management, patient interaction, office flow monitoring, coaching
Preferred skills
Medical office experience, leadership experience, ABO/NCLE certifications
Technologies
Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
Execute Total Patient Experience (TPE), develop relationships with doctors, enforce corporate policies, assist with day-to-day office operations, guide team members to success, handle team member and patient questions in the absence of the Office Manager
Seniority
Entry-level to Junior, hands-on IC