Technical Program Manager, Infrastructure Capacity and Deployment
Core
Lead the full lifecycle of IT infrastructure demand, from intake and prioritization to capacity forecasting and Day 2 operational health.
Role type
Senior Staff Technical Program Manager (Infrastructure Capacity and Deployment)
Builds
IT infrastructure capacity plans, intake processes, and operational metrics for data centers, offices, and WAN/Edge.
Domain
Technology Infrastructure / Data Center Operations
Required skills
Technical program management, infrastructure growth forecasting, data-center operations, physical/logical infrastructure knowledge, intake and demand management process design, strategic program execution, executive communication, JIRA/Confluence/ServiceNow proficiency
Preferred skills
Experience in 100%+ YoY infrastructure growth environments, multi-domain infrastructure expertise, operational dashboard creation from scratch, colo capacity management (rack/power/space planning), IT demand management process experience
Responsibilities
Lead structured intake and triage for IT infrastructure requests across domains; co-own portfolio roadmap and strategy translation; maintain rolling capacity forecasts and facilitate colocation; establish business cadence and partner management rhythms; monitor Day 2 operations and incidents; establish cross-org operating cadence and governance with Finance.
Seniority
Senior Staff, hands-on IC
