Senior HPC Support Engineer, InfiniBand - NVLink
Core
Senior HPC Support Engineer providing comprehensive solutions for sophisticated installations, maintenance, and operations of InfiniBand, NVLink, and GPU technology in data center and AI infrastructure environments.
Role type
Senior IC HPC Support Engineer (InfiniBand/NVLink)
Builds
End-to-End Solutions for NVIDIA networking products and AI infrastructure
Domain
Data Center Networking, HPC, AI Infrastructure
Deliverable
client delivery
Required skills
InfiniBand, NVLink, RDMA/RoCEv2, Linux OS Administration, Networking protocols (IP, L2, L3), Packet analysis (TCPDUMP, Wireshark), Containerized solutions, Cloud Infrastructure, Shell scripting
Preferred skills
Clustering/HPC technologies (NCCL, MPI, Slurm), NVIDIA AI Infrastructure certifications
Technologies
InfiniBand, NVLink, Linux, TCPDUMP, Wireshark, NCCL, MPI, Slurm, AWS, OCI, KVM, ESXi
Responsibilities
Resolve sophisticated customer concerns and technical issues via research and reproduction; Respond to customer inquiries via telephone, email, or conference calls; Collaborate with Engineering, Marketing, and Support teams; Develop and document standard methodologies for support processes
Seniority
Senior, hands-on IC
