ServiceNow Developer - ITOM
Core
Design, develop, and implement ServiceNow solutions focused on ITOM, CMDB/CSDM, Application Mapping, and Vulnerability Management to ensure configuration data integrity and security.
Role type
Senior ServiceNow Developer (ITOM/CMDB)
Builds
ServiceNow platform solutions, integrations, and automated workflows for global IT operations
Domain
IT Service Management (ITSM) / IT Operations Management (ITOM)
Required skills
ServiceNow development, JavaScript, Glide API, CMDB governance, Application Mapping, MID-server architecture, Integration Hub, Agile methodology, data auditing, reconciliation
Preferred skills
Service Portal, Flow Designer, NowAssist, Virtual Agent, AI Search, Performance Analytics, Solarwinds, DataDog
Technologies
ServiceNow, JavaScript, Glide API, Integration Hub, MID-server, Solarwinds, DataDog
Responsibilities
Drive adoption of ITOM and CMDB standards; design and implement Application Mapping; integrate ServiceNow with enterprise systems; perform data audits and health checks; act as Tier 3 escalation point; collaborate with stakeholders to translate requirements into technical solutions
Seniority
Senior, hands-on IC
