Internal Communications Manager
Core
Develop, govern, and execute an integrated internal communications strategy to align employees with business priorities, navigate organizational change, and foster engagement.
Role type
Internal Communications Manager
Builds
Internal communications operating model, executive messaging, change communication plans, and intranet content.
Domain
Corporate Communications / Organizational Change Management
Deliverable
product features
Required skills
Strategic planning, change management, executive communication, content creation, stakeholder partnership, data-driven optimization, crisis communication, project management, writing and editing, platform management
Preferred skills
Experience in complex or distributed organizations, scaling communications strategies, employee listening and survey analysis
Technologies
SharePoint, email systems, collaboration tools
Responsibilities
Own the internal communications strategy and annual editorial calendar; establish and manage the internal communications operating model and governance; serve as a trusted advisor to senior leaders for executive messaging; enable leader communication through message cascades and toolkits; lead change communications for high-impact initiatives; create written and multimedia content for internal channels; own and evolve internal communications channels and the intranet; partner cross-functionally with HR, IT, Legal, and business teams; define and track internal communications KPIs; incorporate employee survey insights into planning; lead communications during sensitive or high-impact situations.
