Operations Associate
Core
Operations Associate managing the day-to-day service delivery and project coordination for a UK account base of long-standing and new clients in the audio branding industry.
Role type
Operations Associate (Client Care)
Builds
Client audio branding productions and service delivery
Domain
Audio branding / Marketing services
Required skills
Project management, Client liaison, CRM database management, Quality assurance, Time management, Commercial mindset
Preferred skills
Self-starter, Creativity, First-class customer service, Attention to detail, PC software expertise
Responsibilities
Project management of creative aspects of the client journey, Liaising with Copy, Post-Production, Music and Voice teams, Working with Technical Teams for implementation and case resolution, Contacting clients for update requirements, Supporting Account Managers in business development, Responding to client queries, Performing audio branding quality check calls
Seniority
Individual Contributor