Manager, Robotic Operations Support
Core
Lead the operations of Mission Control, Path's command center for remotely monitoring and supporting robotic weld cells across the customer fleet, establishing dedicated shift coverage and managing production planning.
Role type
Manager, Robotic Operations Support (24/7 shift operations)
Builds
Mission Control coverage model and production support for robotic weld cells
Domain
Robotics, Manufacturing, Remote Monitoring
Deliverable
production ML models
Required skills
24/7 shift operations management, team staffing and scheduling, customer escalation handling, production planning oversight, change management, fleet monitoring, release strategy planning
Preferred skills
welding background, robotics operations experience, managing mixed technical teams
Technologies
Mission Control systems, CMMC, CUI systems
Responsibilities
Own and staff the Mission Control coverage model (weekday, weekend, and 2nd/3rd shift schedules), Lead and develop Mission Control specialists across all shifts, Serve as the secondary point of contact for customers and the template consultant team, Monitor fleet weld execution in real time and triage issues, Develop release strategy and rollout plans, Stand up a change management process for CMMC and CUI, Report coverage, staffing, and performance status to leadership
