Medical Receptionist
Core
First point of contact for patients, managing check-in/out, scheduling, and insurance verification in an ophthalmology surgery center.
Role type
Medical Receptionist / Patient Coordinator
Builds
Smooth patient check-in/out experience and efficient patient flow
Domain
Healthcare / Ophthalmology
Required skills
Patient flow management, Insurance verification, Phone/email/in-person communication, Cash handling and daily reconciliations, Microsoft Office proficiency, Physical stamina for standing/walking
Preferred skills
Customer service excellence, Team orientation, Adaptability to schedule changes
Technologies
Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
Greet patients and answer phones, Verify medical and vision insurances, Manage patient flow and scheduling, Collect payments and complete daily cash reconciliations, Perform general office duties and cleaning
Seniority
Entry-level, individual contributor