Veterinary Receptionist
Core
Primary point of contact for clients and pets, managing front desk operations, scheduling, and medical records in a clinical setting.
Role type
Veterinary receptionist
Builds
Client check-in/out, appointment scheduling, and medical record management for a veterinary practice
Domain
Veterinary services / Healthcare administration
Deliverable
product features
Required skills
Appointment scheduling, multi-line phone management, medical records management, payment processing, veterinary medical terminology, practice management software proficiency
Preferred skills
Experience with Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet
Technologies
Cornerstone, Avimark, ImproMed, eVetPractice, ezyVet, PIMS
Responsibilities
Greet and check in clients and patients, verify and update medical records, answer and manage multi-line telephone system, perform client check-out and process payments, communicate medical information and care instructions, coordinate with veterinarians and support staff, maintain cleanliness of reception area
Seniority
Entry-level to Junior, hands-on IC