Senior Associate, Program Operations, Acumen Academy

Acumen ColombiaFull-time2026-10-23 → 2026-11-11

Core

Build and strengthen regional Programs (Fellowship) and internal operations for a global social impact organization, ensuring seamless delivery across 8 regions.

Role type

Senior Associate, Program Operations

Builds

Regional program launches, operational processes, and team enablement for a global Fellowship

Domain

Social impact / Nonprofit / Leadership development

Required skills

Project management, systems thinking, technical platform management, process improvement, documentation, cross-functional collaboration, AI tool adoption

Preferred skills

Social impact/nonprofit experience, multi-region team support, Airtable/Salesforce expertise, leadership program operations

Technologies

SurveyMonkey Apply, Form Assembly, Salesforce, Airtable, Claude

Responsibilities

Oversee end-to-end regional program launches, maintain operational calendars, build and update program processes on technical platforms, onboard team members, facilitate knowledge sharing, manage software tools and user access, implement process changes, support onboarding/offboarding

Seniority

Senior, hands-on IC

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives.