Care Solutions Consultant
Remote
Core
Guide families through initial conversations about in-home, non-medical care via phone, email, chat, and text to connect them with Home Instead services.
Role type
Sales Consultant (Inbound/Outbound)
Builds
Home Instead in-home care services for older adults
Domain
Senior care / Home health services
Deliverable
product features
Required skills
Phone-based sales, customer service, CRM tools usage, high-volume call handling, empathy, goal-oriented performance
Preferred skills
Home care, healthcare, or senior services experience
Responsibilities
Manage inbound and outbound calls (80-95/day), listen to client needs, explain services, schedule consultations, meet sales metrics, use CRM tools
Seniority
Individual Contributor