Director, Product Design
Core
Set design direction and lead a geographically distributed team across a broad portfolio including Trust Lifecycle Manager and the common platform, while driving the adoption of agentic workflows and AI-enabled design practices.
Role type
Director, Product Design (Strategic People Leader)
Builds
Trust Lifecycle Manager, DigiCert common platform, and other product verticals
Domain
Cybersecurity / PKI / DNS / Certificate Lifecycle Management
Deliverable
production ML models
Required skills
Strategic portfolio leadership, cross-functional partnership, end-to-end design craft, customer insight generation, platform coherence, AI transformation roadmaping, team capability building, responsible scaling of AI, executive influence
Responsibilities
Set and communicate a cohesive design vision across multiple product areas; Operate as a strategic peer to Product and Engineering leaders to shape roadmaps; Raise the quality bar from discovery through production design QA; Build strong feedback loops with customers and Sales/Support; Create connected journeys across a large product surface; Define and lead the design function's roadmap for AI-enabled and agentic ways of working; Move the team beyond isolated experimentation by building practical literacy and coaching designers; Partner with Engineering, Security, Legal, and IT to establish guardrails for AI; Help teams design trustworthy automation and human-agent interactions; Hire, coach, develop, and retain a geographically distributed team; Match talent and capacity to the highest-value work; Champion design with executive leadership through clear narratives and business-relevant measures
Seniority
Director, strategic leadership with hands-on craft expertise