Ecommerce Manager & Product Owner
Core
Own the digital customer experience and website strategy to drive online sales, eye exam bookings, and operational efficiency across Australia, New Zealand, and Canada.
Role type
Senior Ecommerce Manager & Product Owner
Builds
Ecommerce website, online booking system, and fulfilment operations
Domain
Eyewear retail, digital commerce, multi-market growth
Deliverable
product features
Required skills
Ecommerce strategy, SEO & organic search, online booking optimization, fulfilment operations management, data analytics & experimentation, product roadmap management, multi-market adaptation
Preferred skills
Experience in retail or customer-facing businesses, leading cross-functional teams
Technologies
GA4, Google Search Console, CMS environments
Responsibilities
Drive organic visibility and AI search performance; optimize the end-to-end online booking journey; oversee order processing, fulfilment, and delivery; manage the commercial website roadmap and development backlog; lead the fulfilment team; run A/B tests and provide performance reporting.
Seniority
Senior, hands-on IC