Community Moderator (External Contractor) - UAE
Freelance / independent contractor
Core
Monitor and moderate Udacity's scholarship communities to ensure a healthy, engaging environment for students.
Role type
Community Moderator (External Contractor)
Builds
Student online community engagement and platform health
Domain
EdTech / Online Learning
Deliverable
community features
Required skills
online community moderation, customer service principles, organizational skills, multitasking, communication, platform tool knowledge
Preferred skills
Udacity course/Nanodegree graduate, student-oriented mindset
Responsibilities
Monitor forums daily (min 2x/day), handle violation posts, support community managers with performance summaries, attend online meetings, respond to group discussions
Seniority
Part-time contractor