Fulfillment and Logistics Manager
Core
Lead and optimize Mexico fulfillment and logistics operations, managing 3PL partners, inventory, and cross-border logistics for B2B and B2C channels.
Role type
Senior IC Fulfillment and Logistics Manager
Builds
Fulfillment operations, inventory processes, and cross-border logistics flows for Motive's Mexico region
Domain
Logistics and Supply Chain
Required skills
3PL management, inventory accuracy, customs compliance, carrier management, SLA/SLI adherence, SOP development, cross-border logistics, vendor scorecards
Preferred skills
B2B/B2C fulfillment experience, global team collaboration, process building, operational insights
Technologies
KPI dashboards, vendor scorecards, inventory systems
Responsibilities
Oversee daily Mexico fulfillment operations across B2B and B2C channels; Manage and optimize 3PL partner performance using KPIs and vendor scorecards; Ensure strong SLA/SLI adherence for picking, packing, shipping, and delivery; Own regional inventory accuracy, reconciliation, and cycle counting processes; Manage inbound shipments and receiving workflows with suppliers and 3PL partners; Manage domestic carrier performance and cross-border freight flows including customs broker coordination
Seniority
Senior, hands-on IC
