Senior Manager, Pharmacy Operations (Prior Authorization)
Core
Lead prior authorization production workflows for a fast-growing hub pharmacy, ensuring SLA adherence and team performance.
Role type
Senior Manager, Pharmacy Operations (Prior Authorization)
Builds
Scalable prior authorization processes and high-performing hourly teams
Domain
Healthcare technology / Pharmacy operations
Required skills
Operational excellence, team leadership, data-driven decision making, process improvement, cross-functional collaboration, strategic planning
Preferred skills
Lean/Six Sigma certification, SQL/Tableau proficiency, startup scaling experience
Technologies
Excel, SQL, Tableau
Responsibilities
Own end-to-end production performance for prior authorization workflows; Hire, lead, and develop high-performing hourly teams; Use data to drive staffing, scheduling, and performance management; Partner with Product and Engineering to improve workflows and automation; Identify bottlenecks and drive scalable solutions.
Seniority
Senior, hands-on IC