Medical Receptionist
Core
First point of contact for patients, managing check-in/out, scheduling, insurance verification, and payment collection in an ophthalmology practice.
Role type
Medical Receptionist (Patient Coordinator)
Builds
Smooth patient check-in/out experience and efficient office operations
Domain
Healthcare / Ophthalmology
Required skills
Patient flow management, Insurance verification, Phone/email/in-person communication, Cash handling and daily reconciliations, Microsoft Office proficiency, Physical stamina for standing/walking
Preferred skills
Customer service excellence, Team orientation, Adaptability, Industry knowledge
Responsibilities
Greet patients and answer phones, Verify medical and vision insurances, Manage patient flow and scheduling, Collect payments and complete daily cash reconciliations, Perform general office duties and cleaning