Senior Salesforce.com Business Analyst
Core
Lead junior consultants and client staff through complex multi-disciplined CRM consulting projects, managing the end-to-end software development lifecycle for large-scale e-commerce websites.
Role type
Senior Salesforce Business Analyst (Consulting)
Builds
Customer management solutions and e-Business features for large-scale e-commerce websites
Domain
Enterprise Cloud Transformation / E-commerce / CRM
Deliverable
production ML models | product features | client delivery
Required skills
Salesforce CRM implementation, Salesforce integration, requirements gathering, use case development, functional specification authoring, wireframing, information architecture, stakeholder management, cross-discipline leadership
Preferred skills
Large scale web project experience, cognitive design, user-centered design, Human-Computer Interaction
Technologies
Salesforce, Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint
Responsibilities
Gather and analyze user input and requirements, interview subject matter experts, collaborate with technical teams to validate business requirements, create and validate project specification documents, lead engagements to ensure on-time high-quality delivery
Seniority
Senior, hands-on IC with leadership responsibilities