CareerPlan

Claim Analyst I (Global Business Services)

Malaysia - Petaling JayaFull-time2026-10-13 → 2026-11-11

Core

Manage end-to-end Trade Promotion Claims, validation, settlement, and reconciliation for the Hong Kong and Taiwan markets, ensuring financial accuracy and compliance.

Role type

Senior IC claims analyst (OTC)

Builds

Trade promotion claim settlements and customer deduction resolutions

Domain

Consumer goods / Trade promotion finance

Required skills

SAP ECC, SAP S/4HANA, trade promotion claims processing, accounts receivable, financial reconciliation, stakeholder management, process improvement

Preferred skills

Shared Services/GBS experience, APAC market knowledge, Trade Promotion Management (TPM) systems

Technologies

SAP ECC, SAP S/4HANA

Responsibilities

Validate and process customer trade promotion claims against approved plans; reconcile claims, deductions, and accruals; support UAT for system upgrades (ES4/SAP S/4HANA); manage stakeholder inquiries and dispute resolution; ensure SOX compliance and audit documentation.

Seniority

Mid-Senior, hands-on IC