Claim Analyst I (Global Business Services)
Core
End-to-end management of trade promotion claims, deductions, and settlements for the Hong Kong and Taiwan markets, ensuring financial accuracy and compliance.
Role type
Senior IC claims and settlement analyst (OTC)
Builds
Accurate claim settlements, reconciled deductions, and validated financial transactions for consumer brands.
Domain
Consumer goods / Trade promotion finance / Accounts receivable
Required skills
Trade promotion claims processing, customer deduction validation, accounts receivable reconciliation, SAP S/4HANA (ECC), User Acceptance Testing (UAT), financial compliance (SOX), stakeholder management, process improvement
Preferred skills
Shared Services/GBS experience, APAC market knowledge, Trade Promotion Management (TPM) systems
Technologies
SAP S/4HANA, SAP ECC, TPM systems
Responsibilities
Validate and process customer trade promotion claims against contracts and promotion plans; reconcile claims, accruals, and credit notes; investigate discrepancies and drive dispute resolution; support month-end close and financial reporting; participate in UAT for system upgrades (ES4/SAP S/4HANA); maintain audit trails and compliance documentation.
Seniority
Mid-Senior, hands-on IC