Field Service Engineer
Core
Field Service Engineer acting as customer-facing representative for custom motors, linear drives, and digital drives, troubleshooting, repairing, and commissioning systems in the field.
Role type
Field Service Engineer (motion control systems)
Builds
Custom motion control systems, power management systems, and integrated solutions for defense, semiconductor, industrial automation, and medical applications
Domain
Defense, semiconductor, industrial automation, medical
Required skills
Linux system configuration, field-level server administration, network/IP configuration, rack-mounted server integration, generator and UPS integration, troubleshooting motion control systems, RMA planning, logistics coordination, technical presentations, market research
Preferred skills
Sales techniques, ability to customize products, reading engineering drawings and wiring diagrams, writing technical reports
Technologies
Linux, Ubuntu, rack-mounted servers, generators, UPS, motion control systems
Responsibilities
Troubleshoot and service field-deployed components and systems; manage field repair schedules and RMA logistics; provide formal feedback to engineering on failure trends; support BETA testing and live operational exercises; attend trade shows and military exercises; collaborate with sales and engineering teams; prepare technical presentations and data sheets
Seniority
Mid-level, hands-on IC