On-Call Maintenance Specialist, School of Cloud - Contract Role (India)
Core
Maintain and update cloud-based educational content (courses, labs, workspaces) for AWS, Azure, and GCP to ensure industry alignment and fix student-reported issues.
Role type
Mid-level individual contributor cloud maintenance specialist
Builds
Updated cloud course content, Docker workspaces, and federated cloud lab configurations
Domain
EdTech + Cloud Infrastructure (AWS/Azure/GCP)
Required skills
Cloud services (AWS/Azure/GCP), Python, JavaScript, Docker, Kubernetes, Git, CI/CD tools, troubleshooting
Preferred skills
Architect-level certification
Technologies
AWS, Azure, GCP, Docker, Kubernetes, Terraform, CloudFormation, Ansible, CircleCI, GitHub Actions, Python, NodeJS
Responsibilities
Analyze course performance metrics to identify content requiring updates; Review student feedback at scale to prioritize actionable improvements; Update classroom instructions to reflect latest cloud service features and UI changes; Update exercises and project starter code (Python/NodeJS) and dependencies; Update Udacity Workspaces (install packages, upgrade environments); Test Cloud Labs and verify enabled services; Troubleshoot student access issues and permission problems in federated cloud accounts.