On-Call Maintenance Specialist
Core
Maintain and update cloud-based technical courses (AWS, Azure, GCP) by fixing bugs, updating code, and refreshing content to align with current cloud services and tools.
Role type
Contractor cloud course maintenance specialist
Builds
Updated cloud engineering, DevOps, and SRE course content and interactive workspaces
Domain
EdTech / Cloud Computing
Deliverable
product features
Required skills
Cloud services (AWS, Azure, GCP), Python, JavaScript, Docker, Kubernetes, Git, CI/CD tools
Preferred skills
Architect-level certification
Technologies
AWS, Azure, GCP, Docker, Kubernetes, Terraform, CloudFormation, Ansible, CircleCI, GitHub Actions, Python, NodeJS
Responsibilities
Analyze course performance metrics to identify content requiring updates; Review student feedback to prioritize improvements; Update classroom instructions and code to reflect latest cloud service features; Update Udacity Workspaces (Docker/Kubernetes) and exercise starter code; Test Cloud Labs and troubleshoot student access/permission issues.
Seniority
Mid-level contractor
