Urgent Care Veterinary Receptionist
Core
Primary point of contact for clients and pets at an urgent care veterinary hospital, managing front desk operations, scheduling, and client communications in a clinical setting.
Role type
Veterinary receptionist (urgent care)
Builds
Client appointments, medical records, and payment processing for an animal hospital
Domain
Veterinary medicine / Animal healthcare
Deliverable
client delivery
Required skills
Veterinary practice management software, medical records management, appointment scheduling, payment processing, medical terminology, multi-line phone management, conflict resolution
Preferred skills
Experience with Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet (via careerplan.io/jobs/8860917002-urgent-care-veterinary-receptionist-at-totalbond-veterinary-hospitals)
Technologies
Cornerstone, Avimark, ImproMed, eVetPractice, ezyVet, EMR, PIMS
Responsibilities
Greet and check in clients, verify and update medical records, answer multi-line telephone inquiries, process payments and explain invoices, communicate medical information and care instructions, coordinate with veterinary staff, maintain reception area cleanliness
Seniority
Entry-level to Mid-level, hands-on IC