Senior Professional Services Engineer, Japan
Core
Deliver installation, migration, training, and advisory services to help customers adopt GitLab, leading engagements from single-node installs to large reference architectures.
Role type
Senior Professional Services Engineer (DevSecOps Platform)
Builds
GitLab SaaS and self-managed deployments using Infrastructure as Code and Configuration as Code
Domain
DevSecOps / Cloud Infrastructure (via careerplan.io/jobs/8859657002-senior-professional-services-engineer-japan-at-gitlab-inc)
Deliverable
client delivery
Required skills
Infrastructure as Code (Terraform, Ansible, Packer, Puppet, Chef), Cloud providers (AWS, GCP, Azure), GitLab deployment and configuration, Customer-facing advisory and migration leadership, Project management and team mentorship, Technical solutioning and root cause analysis
Preferred skills
Experience with Git source control workflows, Asynchronous remote collaboration
Technologies
Terraform, Ansible, Packer, Puppet, Chef, AWS, Google Cloud Platform, Microsoft Azure, GitLab Omnibus
Responsibilities
Design and deliver GitLab installations and reference architectures; Lead migrations from other systems to GitLab SaaS or self-managed; Partner with Engagement Managers to refine delivery processes; Serve as a trusted technical advisor translating goals into implementation plans; Interface with product and engineering teams to share feedback; Mentor Associate and Intermediate Professional Services Engineers; Manage multiple customer engagements simultaneously
Seniority
Senior, hands-on IC with mentorship responsibilities
