Credit Control Executive - Australia

ManchesterFull-time£28k2026-09-29 → 2026-11-11

Core

Managing outstanding invoices, queries, and failed payments for an Australian client base while resolving defaulted direct debits and credit card payments.

Role type

Credit Control Executive

Builds

Cash flow stability and client payment relationships

Domain

Financial services / B2B collections

Required skills

Customer service, independent work, professional communication, fast decision-making, attention to detail, Microsoft Excel

Responsibilities

Liaising with clients regarding outstanding invoices and queries, managing defaulted direct debit and credit card payments, achieving KPIs while maintaining positive client experience

About phmg

Established in 1998, PHMG has grown from a Manchester-founded creative business into the world’s leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services.