Mobile Claims Specialist
Core
Support injured workers through their recovery and return-to-work journey by coordinating with stakeholders, visiting workplaces and clinics, and creating Return to Work (RTW) plans.
Role type
Mobile Claims Specialist (Workers Compensation)
Builds
Return-to-work plans and outcomes for injured workers
Domain
Workers Compensation and Personal Injury Claims
Deliverable
client delivery
Required skills
face-to-face communication, stakeholder liaison, community-based visits, records management, negotiation, autonomous work
Preferred skills
building trust, influencing outcomes, computer proficiency
Responsibilities
Create and drive RTW plans while liaising with stakeholders; Collaborate with claims specialists to manage a portfolio of claims; Conduct purposeful community-based visits to worksites or medical clinics; Provide accurate information to coach and educate employers on health benefits of returning to work
Seniority
Individual Contributor