AI Automation Engineer
Core
Build production-grade AI agents and automation services to reimagine employee IT interactions through intelligent, contextual, and agentic experiences.
Role type
Senior IC AI Automation Engineer
Builds
Production AI agents, agentic workflows, and shared automation infrastructure for enterprise IT support
Domain
Enterprise IT operations + Generative AI
Deliverable
production ML models
Required skills
Python, LLM-powered application development, agent patterns (tool/function calling, RAG, plan decomposition), REST APIs, OAuth2, CI/CD, automated testing, LLM failure mode analysis, AI system evaluation
Preferred skills
MCP server development, Databricks Agent Bricks, LangGraph/LangChain, MLflow tracing, IT platform integration (Okta, Entra ID, Jira, Slack)
Technologies
Python, Git, REST APIs, OAuth2, MCP, Databricks, LangGraph, LangChain, MLflow
Responsibilities
Design and deploy AI agents that interpret natural language requests and execute actions; maintain MCP servers; build agentic workflows with human-in-the-loop approvals; ground agents in internal knowledge; convert high-volume support issues into self-service experiences; implement identity governance and audit trails; create shared automation infrastructure; collaborate cross-functionally to prototype and ship solutions; write technical documentation
Seniority
Senior, hands-on IC
