Staff Enterprise Architect
Core
Design and evolve GitLab's internal systems configuration, integration, performance, and scale across business, application, data, and technology domains, treating AI as a standing consideration.
Role type
Staff Enterprise Architect (Internal Systems)
Builds
Enterprise-wide target-state architectures, decision records, reference patterns, and high-level designs for major platform changes.
Domain
Enterprise Architecture / SaaS / DevSecOps / AI Integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise architecture design, end-to-end process mapping, application platform strategy (Salesforce, NetSuite, Zuora, Zendesk), data flow architecture, API-first integration design, cloud platform patterns, AI agent workflow design, security and compliance (SOX) architecture, cost optimization, technical decision-making.
Preferred skills
Experience with iPaaS (Workato), event-driven patterns, reverse ETL, AI governance frameworks, proof-of-concept development.
Technologies
Salesforce, NetSuite, Zuora, Zendesk, Workato, AI agents, Cloud services, API management, CI/CD pipelines.
Responsibilities
Map current-state processes and capabilities to supporting systems; redesign workflows before automation to identify AI agent opportunities; produce detailed designs for end-to-end processes spanning front/back-office systems; serve as embedded architect for core platforms favoring configuration over customization; run quarterly health checks on platform limits and customization footprints; architect data flows for AI grounding and API-first integrations; define platform patterns for identity, secrets, and cloud services; co-author designs with engineering teams and resolve technical ambiguities; take ownership of hardest technical problems and build proofs of concept.
Seniority
Staff, hands-on IC with strategic scope
