Shop Employee (m/f/d)
Core
Support day-to-day operations of a FlixBus retail shop at Lisbon Oriente bus station, serving passengers with ticketing, travel information, and operational coordination.
Role type
Retail operations associate (transportation)
Builds
Ticket sales, reservations, and passenger assistance services for FlixBus
Domain
Transportation / Retail
Deliverable
product features
Required skills
Customer service, ticket sales management, cash handling, reservation management, communication in Portuguese and English, computer literacy, shift work adaptability
Preferred skills
Experience in logistics or administration, fluency in additional languages
Technologies
Mobile apps, digital ticketing systems, reservation platforms
Responsibilities
Provide high-quality service to passengers including assistance with boarding and travel disruptions; Manage ticket sales, after-sale services, and daily cash handling; Manage reservations, cancellations, and booking adjustments; Coordinate with dispatchers and station teams for passenger flow and luggage handling; Assist drivers with mobile apps and ticket control; Inspect bus stops and infrastructure to ensure standards are met