Financial Crime and Fraud Investigator
Core
Investigating and resolving financial crime cases (money laundering, terrorist financing) and fraud cases (unauthorized transactions, chargebacks) for UK and US customers.
Role type
First-line Financial Crime and Fraud Investigator
Builds
Case decisions on financial crime alerts, due diligence reviews, KYC refreshes, disputes, and chargebacks
Domain
Financial Services / Fintech / Fraud & Compliance
Deliverable
client delivery
Required skills
Financial crime investigation, fraud investigation, due diligence reviews, KYC refreshes, chargeback resolution, regulatory compliance knowledge, evidence-based judgement, customer outcome focus
Preferred skills
Experience in disputes roles, knowledge of card scheme rules, familiarity with fraud typologies
Technologies
N/A
Responsibilities
Investigate and process financial crime cases including due diligence and KYC refreshes; Investigate and resolve fraud cases including unauthorized transactions and chargebacks; Identify and support vulnerable customers and fraud victims; Stay updated on fraud typologies and regulations; Collaborate with Fraud, Financial Crime, Disputes, and Compliance teams
Seniority
Individual Contributor, case-handling level