Client Service Specialist II - Sports and Subscriptions

AXS - Los Angeles, CA💼 Full-time💰 $24–$24🗓 2026-09-15 → 2026-09-26

Core

Front-line relationship manager and tech support for ticketing venue partners, providing service, advice, and troubleshooting for event and promotion configuration.

Role type

Client Service Specialist (Ticketing & Events)

Builds

Ticketing solutions and event promotion configurations for venue partners

Domain

Live entertainment, sports, and ticketing industry

Deliverable

client delivery

Required skills

Live event ticketing experience, event programming knowledge, Microsoft Office proficiency, software learning agility, written and verbal communication, multi-tasking in fast-paced environments

Preferred skills

BA/BS Degree

Responsibilities

Develop deep understanding of client/venue challenges, respond to support requests, troubleshoot technical issues, facilitate best practice sharing, track and report client interactions, assist with event configuration

Seniority

Mid-level (2-4 years experience)

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About axs

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 