Retail Consultant, Chermside
Core
Provide in-store customer service and technical support for telecommunications products and solutions.
Role type
Retail Service Consultant
Builds
Customer solutions for mobile, broadband, and digital experiences
Domain
Telecommunications / Retail
Deliverable
client delivery
Required skills
customer service, product knowledge, empathy, communication, problem solving, adaptability
Responsibilities
Explain tech solutions to customers, handle general and complex customer enquiries, de-escalate difficult situations, support store operations during high activity periods
Seniority
Entry-level / Individual Contributor
