Lead Veterinary Receptionist
Core
First point of contact for veterinary clients, managing front-desk operations, scheduling, and client communication in a fast-paced animal hospital.
Role type
Lead Veterinary Receptionist
Builds
Appointment scheduling, client intake, and front-desk operations for an animal hospital
Domain
Veterinary services / Animal healthcare
Deliverable
product features
Required skills
Appointment scheduling, payment processing, client communication, veterinary terminology, pet behavior knowledge
Preferred skills
Previous veterinary receptionist or medical office assistant experience
Technologies
Credit/debit card processing systems
Responsibilities
Greet clients and pets, manage appointment sign-in and escort to exam rooms, handle payments and sales accounting, answer calls for appointments and inquiries, make outbound reminder calls, maintain front-desk cleanliness and organization
