Director, Trust & Safety
Core
Lead global safety compliance, risk, and trust & safety strategy for Lyft's platform to prevent harm and ensure rider/driver safety.
Role type
Director, Trust & Safety (Strategic Leadership & Operations)
Builds
Global safety compliance frameworks, risk governance models, and scalable trust & safety operating mechanisms for a mobility platform.
Domain
Mobility / Ride-sharing / Trust & Safety / Risk Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Trust & Safety strategy, global risk management, people leadership (managing leaders), budget ownership, operating model design, executive communication, stakeholder management, data-driven decision making, regulatory compliance, partnership integration
Preferred skills
M&A integration, international expansion, safety transparency reporting, AI/automation for safety operations
Technologies
AI, automation, advanced analytics
Responsibilities
Oversee global safety compliance and risk functions; Set direction for compliance readiness and risk assessment; Partner with Legal and Regulatory teams; Guide business enablement for new products and markets; Lead Trust & Safety strategy for strategic partners and acquisitions; Drive organizational planning and operating rhythms; Build and develop high-performing teams
Seniority
Director, strategic leadership & large-scale operations
