Associate Customer Program Manager (EG)
Core
Associate Customer Program Manager supporting US-based customers in a global custom manufacturing company, managing projects from quote to delivery to increase product delivery velocity and quality.
Role type
Associate Customer Program Manager
Builds
Custom manufacturing services (Injection Molding, CNC Machining, 3D Printing, etc.) for early-stage companies and large enterprises
Domain
Manufacturing / Supply Chain / New Product Development
Deliverable
client delivery
Required skills
Program management, project management, supply chain operations, NPI support, low-volume production, rapid prototyping, cross-functional collaboration, stakeholder management, problem-solving, time management, prioritization
Preferred skills
PMP certification, experience with US-based customers, fluency in English
Technologies
None stated
Responsibilities
Manage customer projects end-to-end ensuring adherence to scope, budget, and timeline; Resolve customer pain points and advocate for client needs; Collaborate with sales and manufacturing operations to ensure successful delivery; Identify and implement process improvements to increase efficiency; Communicate engineering, design, and logistics requirements to ensure on-time delivery
Seniority
Mid-level, hands-on IC