Trainee Parts Advisor
Core
Trainee Parts Advisor supporting Parts, Service, and Sales teams by interpreting parts, managing inventory, and serving customers in the heavy-diesel industry.
Role type
Trainee Parts Advisor
Builds
Genuine parts and associated products for heavy-duty trucks, diesel engines, and power systems
Domain
Heavy-duty trucking, diesel engines, and power systems
Deliverable
product features
Required skills
Customer service, parts interpretation, inventory management, technical data reading, computer skills (Outlook, Word, Excel), internal combustion engine knowledge
Preferred skills
Automatic transmission knowledge, Certificate in Parts Interpreting, 2+ years experience in parts interpreting
Technologies
Outlook, Word, Excel, industry catalogues, bulletins
Responsibilities
Responding to customer enquiries at the counter and over the phone, supporting parts inventory management, using catalogues and technical data to supply parts, building customer relationships, assisting with merchandising and reporting, supporting field service activities
Seniority
Entry-level trainee