Lead Retail Sales Associate
Core
Lead a team of hourly retail staff while providing expert customer consultations on cannabis products and ensuring strict regulatory compliance.
Role type
Lead Retail Sales Associate (Team Lead)
Builds
Cannabis dispensary operations and customer experiences
Domain
Cannabis retail / Consumer health
Deliverable
product features | client delivery
Required skills
Team leadership, customer consultation, regulatory compliance, inventory management, cash handling, conflict resolution, product knowledge (cannabinoids), POS troubleshooting
Preferred skills
Prior cannabis industry experience
Technologies
Point of Sale (POS) systems
Responsibilities
Recruit, onboard, train, and coach hourly team members; consult customers on product selection and effects; verify customer ID and documentation; manage inventory counts and stock organization; handle cash and process transactions; troubleshoot POS technical issues; maintain accurate sales and customer records; ensure store security and safety compliance; assist with store opening/closing procedures.