Technical Program Manager, Platform Services
Core
Strategic operational leader driving high-impact, cross-cutting technical programs to strengthen platform foundations and improve engineering delivery at scale.
Role type
Senior Technical Program Manager (Platform Services)
Builds
Foundational infrastructure, developer ecosystem tooling, cloud operations, SRE reliability, data pipelines, and core services capabilities.
Domain
SaaS platform for physical operations (transportation, logistics, construction, energy, field service, manufacturing, agriculture, food & beverage, retail, public sector)
Required skills
Technical program management, cross-functional program leadership, technical fluency, stakeholder alignment, risk management, executive communication, data-driven decision making, root-cause problem solving, roadmap planning, trade-off analysis
Preferred skills
AI-assisted developer workflow tooling, agentic automation, prior experience as Software Engineer or Systems/Delivery Architect
Technologies
MetricSense, Datadog, Gantt, single-source-of-truth models
Responsibilities
Translate organizational priorities into executable program roadmaps with measurable business outcomes; lead end-to-end execution of complex, cross-functional technical programs; drive alignment across engineering and partner teams by managing goals, milestones, dependencies, and execution risks; build scalable program mechanisms including roadmap reviews, status reporting, escalation paths, and success metrics; identify systemic issues and execution gaps early and lead teams toward practical solutions; influence technical and business stakeholders to make informed tradeoff decisions; mentor others in program management practices; drive Monthly/Quarterly Business Reviews and executive reporting; collaborate with Product leadership on mapping roadmaps into programs; implement dynamic program tracking frameworks to flag delivery risks weeks in advance
Seniority
Senior, hands-on IC with strategic scope
