Business Analyst (Content Systems)
Core
Business Analyst specializing in Content Management Systems (CMS) and Digital Experience Platforms (DXP) to document requirements, design solutions, and ensure client business needs are met.
Role type
Business Analyst (Content Systems)
Builds
Content architecture, page templates, component libraries, editorial workflows, and content migrations for client websites.
Domain
Digital Marketing / E-commerce / Content Transformation
Deliverable
product features
Required skills
Requirements gathering, User story creation, Workshop facilitation, CMS/DXP implementation, Content architecture design, Stakeholder management, Agile delivery, Business process mapping, System analysis, Client presentation
Preferred skills
Experience with Optimizely, Contentful, Adobe AEM, Sitecore, Umbraco, eCommerce projects, Production of acceptance criteria, Package integration analysis
Technologies
Optimizely, Contentful, Adobe AEM, Sitecore, Umbraco
Responsibilities
Gather and document requirements into user stories and acceptance criteria; Identify and recommend solution options; Create logical solutions to problems; Present proposals to clients; Work with delivery teams to go live; Analyse business systems for efficiencies; Provide estimates for analysis work; Provide training to users; Maintain client relationships.
Seniority
Mid-level, hands-on IC