ADM Support Analyst
Core
Provide post-implementation support for Addepar's Alternatives Data Management (ADM) solution, resolving client issues and ensuring accurate handling of complex alternative investment data.
Role type
Senior IC support analyst (alternative investments)
Builds
Addepar ADM platform
Domain
Financial services / Alternative investments
Deliverable
client delivery
Required skills
root-cause analysis, complex data set navigation, issue prioritization, cross-functional collaboration, functional instruction, process documentation
Preferred skills
investment management experience, alternative investment data familiarity, Addepar platform experience
Responsibilities
Identify and resolve client issues regarding ADM functionality, evaluate issue criticality, conduct root-cause analysis with engineering teams, provide functional and conceptual instruction to clients, improve team processes and documentation
Seniority
Junior to Mid-level, hands-on IC