Forward Deployed Engineer
Core
Customer-embedded delivery engineer responsible for turning qualified AI opportunities into live, production-ready agent deployments.
Role type
Senior IC Forward Deployed Engineer (AI/LLM implementation)
Builds
Customer-specific AI agent solutions, orchestration logic, and enterprise integrations
Domain
AI/LLM, Customer Experience, Enterprise SaaS
Deliverable
production ML models | product features
Required skills
AI/LLM system deployment, prompt engineering, agent orchestration, API integration, Python/JavaScript/TypeScript/Go, workflow automation, production hardening, stakeholder communication
Preferred skills
Forward Deployed Engineering, Solutions Architecture, Technical Consulting, AI-focused SaaS implementation
Technologies
LLMs, vector databases, retrieval systems, agent orchestration frameworks, APIs, CRMs, ERPs
Responsibilities
Convert use cases into technical plans and implementation approaches; design and build customer-specific AI agent solutions; implement integrations with enterprise systems; develop evaluation methods and guardrails; run iterative testing and performance tuning; lead deployment activities and first-shift stabilization; document reusable patterns and feed field learnings back to product teams
Seniority
Senior, hands-on IC
