Medical Receptionist
On-site
Core
First point of contact for patients, managing check-in/out flow, verifying insurance, and collecting payments in an ophthalmology practice.
Role type
Medical Receptionist (Patient Coordinator)
Builds
Smooth patient check-in/out experience for ophthalmology practices
Domain
Healthcare / Ophthalmology
Deliverable
client delivery
Required skills
Patient flow management, insurance verification, payment collection, phone/email/in-person communication, basic computer skills
Preferred skills
Customer service excellence, adaptability, initiative, team orientation
Technologies
Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
Greet patients and answer phones, manage patient flow, verify medical/vision insurance, collect payments and complete daily reconciliations, perform general office duties
Seniority
Entry-level, hands-on IC