Customer Relations Officer, Port Harcourt
Core
Deliver customer-focused selling and transactions for an insurance firm by handling underwriting, claims, finance functions, and business development.
Role type
Customer Relations Officer (Sales & Operations)
Builds
Insurance products and services for clients
Domain
Insurance
Deliverable
client delivery
Required skills
underwriting, claims processing, finance functions, market research, product analysis, order verification, report preparation, inbound/outbound calling, sales analysis
Preferred skills
business development, competitor intelligence, customer service support, quality assurance, Microsoft Office proficiency
Responsibilities
Perform underwriting, claims, and finance related functions; conduct market and product research analysis; handle inbound customer service calls; make outbound calls to business customers; verify order information accuracy; prepare customer service summary reports; provide quality service to internal and external customers.
Seniority
Mid-level, hands-on IC