Client Advisor - Boca Raton
Core
Senior store experience lead driving sustainability in the fashion industry by building rapport, capturing leads, and converting customers through product presentation and sales management.
Role type
Senior IC retail sales lead (luxury resale)
Builds
In-store sales and trade-in experiences for luxury handbags and accessories
Domain
Luxury fashion retail / Secondary market resale
Deliverable
product features
Required skills
Sales conversion, customer relationship building, objection handling, CRM management, team leadership, inventory/transaction processing, industry trend analysis
Preferred skills
Passion for fashion and sustainability, tech savviness, ability to present case studies, physical stamina for standing
Technologies
CRM systems
Responsibilities
Welcome customers and educate them on the resale process; Identify and overcome objections regarding pricing, financing, and product value; Coordinate seller transactions and final payments; Lead and mentor sales peers to achieve monthly quotas; Update CRM with accurate customer data; Ensure store opening/closing standards; Contribute ideas to improve sales and back-end processes.
Seniority
Senior, hands-on IC with team leadership