Head, Transaction Settlement
Core
Leading the Transaction Settlement Unit to oversee finance inflow/outflow, reconciliation, and claims investigation processes for an insurance company.
Role type
Senior Finance Operations Manager (Settlement & Reconciliation)
Builds
Settlement and clearing processes for insurance claims and financial transactions
Domain
Insurance / Financial Services Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Financial services operations management, reconciliation, SLA negotiation, team leadership, process optimization, claims investigation, performance measurement
Preferred skills
Operational change initiation, cross-functional coordination, training development
Technologies
None stated
Responsibilities
Coordinate standard operating procedures across units, supervise finance inflow and outflow processes, resolve reconciliation issues with customer experience and underwriting teams, negotiate and monitor SLAs with internal groups and banks, provide direction for team leads, organize specialized staff training, supervise daily unit activities, manage premium administration
Seniority
Senior, hands-on IC with team management