eCommerce Specialist
Core
Managing end-to-end eCommerce operations including product data, order fulfillment, inventory accuracy, and customer issues for a fresh food retailer.
Role type
eCommerce Operations Specialist
Builds
Online shopping experience and operational efficiency for Harris Farm customers
Domain
Retail / Fresh Food / eCommerce
Deliverable
product features
Required skills
Product data management, order fulfillment tracking, inventory reconciliation, eCommerce metrics analysis, Excel proficiency, team leadership
Preferred skills
Background in eCommerce operations, trading, merchandising, or performance marketing
Responsibilities
Manage product data across channels, monitor order fulfillment end-to-end, resolve customer issues and refunds, ensure inventory accuracy, track and report channel performance, develop customer retention initiatives, lead and develop an eCommerce & Marketing Coordinator