Customer Relations Team Member - Greencross Vets Para Vista
Core
Front-desk and administrative support for a veterinary clinic, managing client interactions, appointments, and clinic operations.
Role type
Veterinary receptionist / Customer relations team member
Builds
Client experiences and efficient daily clinic operations
Domain
Veterinary services / Healthcare
Deliverable
product features
Required skills
Appointment scheduling, phone and email communication, payment processing, client triage, administrative support, preventative healthcare advice
Preferred skills
Previous veterinary industry experience, former practice manager or head nurse background, experience in dental or medical client services
Technologies
Clinic management systems, payment processing tools
Responsibilities
Greeting clients and patients, managing appointment bookings, answering phone calls, supporting admissions and discharges, processing payments, assisting with patient triage, providing general healthcare advice, maintaining clinic records
Seniority
Individual contributor, part-time