Solutions Engineer - Sr.
Core
Lead complex API integrations and high-impact technical engagements for restaurant partners and the broader ecosystem.
Role type
Senior Solutions Engineer (API & Integration)
Builds
Off-the-shelf APIs, integrations, and technical guardrails for restaurant partners
Domain
Hospitality technology / SaaS platforms
Deliverable
production ML models | product features | client delivery
Required skills
REST APIs, JSON payloads, authentication methods, webhooks, system integrations, log analysis, debugging, technical discovery, solution design, project ownership, risk management, stakeholder management
Preferred skills
Restaurant/hospitality tech experience, SaaS platforms, system integrations, cross-functional partnership, scalable troubleshooting, technical documentation
Technologies
REST, JSON, Webhooks, Logs, Observability tools
Responsibilities
Lead API integrations from discovery to launch; Own complex quarter-length technical projects; Act as primary technical advisor for partners; Diagnose and resolve sophisticated integration challenges; Develop scalable troubleshooting approaches and implementation playbooks; Partner with Engineering and Product teams on technical challenges; Identify product improvement opportunities based on technical patterns
Seniority
Senior, hands-on IC with strategic influence
